Hattsdiving Melbourne reviews

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Erica Tan

google

1

very undecipline while im calling they hang up!! im still talking!!!!

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Pete B

google

1

Tl;dr: If you value your life, do your dive training elsewhere. Having been a diving for about 1 year now I can confidentially say that the training my wife and I received at Hatt's was dangerously sub-par. Luckily we had good dive masters/instructors on subsequent dives that really "showed us the ropes". We had MJ as an instructor at Hatt's. Despite of her credentials, she is horrible. Also there rental gear, which is used in the class, is borderline unserviceable. For example my BCDs strap that holds the inflator and high pressure hose in place was broken. It seemed like an easy fix, but for every dive over the 4 weeks that the class took place, it was broken. Additionally all of the gear bags had broken clips so it was pretty easy for stuff to fall out of them when moving gear from one place to another. If it does, and you don't notice it falling out you have to pay for it. Now you have something else to worry about: taking an inventory of the gear every time you move it. This is not conducive to learning. The gear that they sell you is very sub quality. The masks we purchased from the shop, are really $10-$12 quality that they make you pay $65. We replaced both of our masks from a better shop, that actually seal for the same $65. Don't pay their prices for snorkels either, $40 for a basic snorkel is ridiculous. We bought semi-dry for $10. A very experienced diver, where I work, classified Hatts as dive snobs. While very experienced they look down on newbies with contempt. I would agree with this. When I went in to pick up my certification cards three people were working and there were no customers. There was no congratulations or how can we serve you now kind of things. They were definitely not interested in my future business. Gladly the feeling is mutual. Find a quality dive shop, this one is not it.

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Emily Hebb

google

5

Just completed my open water diver through Hatts! Such and awesome experience. Cant wait to get my dive gear here!

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Floridaborn62

google

5

I've been a customer at Hatt's for some 50 years now if you include the old days out at the point. Hatt's has always gone the extra mile, delivering the best service with absolute integrity. If you're an old pro who just wants the best service, advice and equipment, Hatt's is for you. If you're new and want to know all about diving and how to enjoy a lifetime of great experiences, Hatt's is the place to go!

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Corey Small

google

3

I took the PADI Advanced Open Water course from Hatts. Our instructor Larry was professional and very knowledgeable. However the class, which contained 11 students and 1 instructor, suffered from overfilling: classroom instruction started 40 minutes late. Tanks were not properly distributed. The lake dives felt inefficient some exercises were cut due to time and air constraints, and others we did do didnt have time to retry or swap roles with our buddy. The boat dives in West Palm Beach went great. I would take a course from Hatts again, but I would ask what the class size is first.